Shipping Policy
Last updated: 2025-09-15
Ucarty (“we,” “our,” or “us”) is committed to delivering your orders safely and on time. This Shipping Policy explains how we handle shipping, delivery times, and tracking.
1. Shipping Costs
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We currently offer free shipping on all orders.
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In the future, shipping charges may apply depending on promotions or product type.
2. Delivery Time
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Most orders are delivered within 5–15 business days.
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Delivery times may vary due to factors such as product availability, carrier delays, or weather conditions.
3. Orders Not Received
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If your order is not received within 30 days from the purchase, we will provide a full refund.
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Exceptional circumstances such as extreme weather, natural disasters, or unforeseen carrier issues may affect delivery times.
4. Order Tracking
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You can track your order directly on our website using your order number.
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A tracking number and link will also be provided in your shipping confirmation email whenever available.
5. Shipping Restrictions
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At this time, we ship to all locations where our website can accept orders.
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Certain remote or restricted locations may experience longer delivery times.
6. Contacting Us
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For questions about shipping, delivery, or tracking, please contact our support team at:
Email: info@ucarty.com